Quick Answer: Why Can’T Alexa Understand Me Right Now?

Why does Alexa go silent?

If so: There is a known bug we have surfaced with Amazon.

See the known issue on Amazon’s Forum here.

Occasionally, you will ask Stitcher to play a certain piece of content, and Alexa will go silent and take a long time to play, or not play it at all..

How do I update my Alexa WIFI?

How to change the Wi-Fi on your Alexa deviceOpen your Alexa app on your iPhone or Android. … Tap on “Devices” in the bottom-right corner.Tap on your device. … Tap on the Wi-Fi network and then tap on “Change.”A screen will ask if your Echo is plugged in and displaying an orange light.More items…•

Why isn’t my phone connecting to my echo?

To resolve most issues with Bluetooth connectivity, force close the Alexa app and restart your Echo Auto. Check if Echo Auto is connected to your phone between each troubleshooting step: Force close the Alexa app, and then launch it again. … For Android phones: Turn on Airplane mode on your phone.

Where is the reset button on a Alexa?

First-generation Amazon Echo (and Dot): Locate the reset button on the bottom of the Echo speaker. Then use the end of a paper clip to press and hold the button for 5 seconds. The light ring on the device will turn orange and spin, signifying that it properly reset.

Why is my Alexa responding but not playing music?

Wi-Fi connectivity issues can cause media and music to buffer or not play. To solve most streaming issues: Reduce Wi-Fi congestion by turning off any connected devices that you’re not using. Move your device away from walls, metal objects, or sources of interference like microwave ovens and baby monitors.

Why is my Alexa blue and not responding?

Please make sure that it is connected to power cable also. If you see the Solid red light on the ring or bar not the solid blue then most likely the Alexa is not responding because the microphone button is turned off. … Most likely if somebody else in your house has another amazon account and app for her Alexa.

Can you connect Alexa to WIFI without app?

Connect Alexa To Wifi Without App. If you want to connect your Alexa device with the Wireless Internet network without using Alexa App. Then, you will need to have an active and fast internet network. Your Alexa Device always connects and works well with dual bandwidth internet router devices.

Why isn’t my Alexa working?

Sometimes, even though the Alexa app shows that the device is connected, it’s not connected properly. That’s why you are unable to hear the sound from the Echo. To fix it, you have to forget the problematic Bluetooth device from the Alexa app. For that, open the Alexa app and tap on Devices at the bottom.

Why can’t I hear my Alexa talk?

Check that your device isn’t muted. The light indicator is red when your device is muted. For devices without a screen: press the Action button to see if your Echo device responds. To make sure that Alexa hears you, move your device away from walls, other speakers, or background noise.

What’s wrong when Alexa turns red?

Solid red means the microphone has been turned off and Alexa is not actively listening for your commands. A spinning blue light that ends with a purple flash indicates that Do Not Disturb has been activated. A flash of purple after you interact with Alexa means that Do Not Disturb is still enabled.

How do I get Alexa back online?

Update the Wi-Fi Settings for Your Echo DeviceOpen the Alexa App .Select Devices .Select Echo & Alexa.Select your device.Select Change next to Wi-Fi Network and follow the instructions in the app.

How do you restart Alexa?

You can reset your Echo device using the Alexa app on your iOS or Android smartphone. Go to Devices. Tap the Echo & Alexa icon at the top. Choose the speaker you want to factory reset. Scroll down to Factory Reset and tap it. Confirm you want to reset.

Why can’t Alexa understand me right now?

Make sure Alexa is still connected to the internet. … Check if the device is connected to the internet (if it says “Device offline” at the top, that means it’s not connected) If your Echo is offline, make sure it’s in range of your wifi router and try reconnecting to wifi by tapping “Change” to the right of “Wifi Network …

Why can I not connect to my Alexa?

Connectivity problems can sometimes be caused by network hardware, rather than the devices that connect to the network. Restart the Alexa-enabled device. Power off or unplug the Echo or Alexa-enabled device, turn it back on, then connect to Wi-Fi again.