Quick Answer: How Do I Get A Live Person At Asurion?

Does asurion give you a refurbished phone?

For all valid claims we will either repair or replace your product.

However, each claim is unique.

In some instances, where we are unable to repair your product, we will replace with a new or refurbished product of like kind and quality to the original product..

How much does it cost to replace a phone with Asurion?

Repairs as low as $29 so breaking your phone won’t break the bank.

How long does asurion take to process a claim?

The whole process usually takes less than 10 minutes and our Customer Care team is available around the clock to help make the process as easy as possible. After you submit the device claim, you should receive an email with shipping and tracking information for your replacement device.

Is asurion owned by Verizon?

As it turns out, Verizon isn’t even providing the coverage; it is marketing and reselling insurance from a low-profile Nashville, Tennessee-based company called Asurion.

Can you jailbreak a blacklisted phone?

Unfortunately, jailbreaking blacklisted iPhone won’t fix it because the IMEI is still blacklisted by carrier. … Updating the iOS for iPhone or flashing the firmware for Android devices will not make any difference since the bad IMEI or bad ESN will not be removed from carriers’ databases.

How much is an insurance claim for Verizon?

Device Protection – Insurance Comparison ChartVerizon Protect Multi-DeviceTotal Equipment CoverageCost/month for smartphones (tier 2), basic phones and tablets$50 per account$7Max # of insurance claims in 12 months93# of devices that can file a claimAny 3 on account1Replacement deductible (per claim)$9 – $249$9 – $2493 more rows

How many claims can you file with Asurion AT&T?

2 claimsYou can only file 2 claims in 12 consecutive months. After fulfilling a second claim in any 12 consecutive months, we’ll cancel your AT&T device protection plan. You can re-enroll 12 months after the cancellation date, subject to the program availability and the sign-up rules at that time.

Does asurion come to your house?

Next-day device replacement or Fast Repair Save money instead of paying full retail cost, and get a replacement device as soon as the next day. For cracked screens, same-day repair may also be available at an Asurion Certified Repair Provider or by having a certified technician come to your home or office.

Is it worth getting a refurbished phone?

Refurbished gadgets are a touchy subject. Buying a refurbished phone instead of a new one can save you money and reduce the environmental impact of your smartphone addiction. (And if you do your research and shop at a reputable source, there are plenty of other refurbished gadgets that you shouldn’t be afraid to buy.)

Does asurion cover lost or stolen phones?

Asurion covers loss, theft, accidental damage, and malfunction—the big ones most people file claims for. Once your insurance claim is approved, you’ll be told if Asurion is electing to repair or replace the device, if it’s the latter, they’ll ship it out to you overnight.

Does asurion use genuine Apple parts?

Asurion Cares We use new and certified-like-new phones with 100% OEM parts. All of our phones come with a 12 month limited warranty.

How long does it take to get a replacement phone from Asurion?

Next-day replacement Receive a replacement phone in as little as 24 hours. Rest assured, whether an Apple iPhone, Galaxy Note, Motorola Droid or more, we have you covered. Better yet, our replacement phones are backed by a one-year warranty.

Does asurion deactivate lost phones?

If you reported the phone lost or stolen, and Asurion replaced it, the lost or stolen phone, if it’s found, is blacklisted, and will remain so. Keeping a phone you made an insurance claim on is fraud on your part.

Can I buy Asurion insurance?

You can buy a protection plan any time within the first 30 days of the original product purchase.

Are asurion replacement phones unlocked?

Apple will not unlock a phone. … It is done through the carrier. They can tell you if the device is unlocked.

How much is the non return fee for Asurion?

usually the non return fee is $299. If you’re required to send Verizon your current device as part of a recent early device upgrade promotion, you must send the device to Verizon Wireless within 14 days of receiving your new device, or you’ll be charged the early device upgrade non-return fee of $199.

Is asurion Apple certified?

Not to mention, Asurion doesn’t do Apple certified repairs. Also nice to walk into an Apple Store and either get the phone replaced or fixed on the spot in most cases.

What happens if you don’t return your phone to Asurion?

Be completely honest with all concerned about what you wish to do. Simple. Be honest and return the damaged phone to Asurion, or they will charge you a couple hundred dollars as a penalty. HOWEVER, if you owe $1400 to AT&T they can blacklist your new replacement phone if you default on your bill.

How many claims can you make with Asurion?

Is there a limit to the amount of claims I can make on my phone? Yes. Most of our wireless carrier programs have coverage limits which range from two (2) claims in 12 months to three (3) claims in 12 months. Check your wireless carriers’ program specific information.

How much is the deductible for Asurion?

It protects against device malfunction, damage, loss and theft; and carries a $49 – $199 deductible depending on the device. Verizon’s deductibles tend to be a little lower — most high-end Android phones won’t hit the $199 deductible.

What’s better AppleCare or asurion?

Asurion offers great coverage and you can easily wrap it into your phone service to make paying for it and using it simple. The one downside, however, is that it locks you into long term plans with your phone company. AppleCare now covers your no matter where you are in the world.