Question: Why Is Fitbit App Not Working?

Can fitbit be repaired?

Fitbit will replace or fix your tracker’s regular wear-and-tear damage within one year of the date you purchased it.

Additionally, if you are having any problems with the Fitbit app on your phone or the Fitbit website dashboard, that also isn’t covered by the warranty..

How do I update my Fitbit app on my iphone?

To update the Fitbit app to a newer version, you just need to do the following:Tap the App Store app.Tap the Updates tab. If the Fitbit app has an update, you’ll see it in the Available Updates list.Tap Update.

How do I fix my Fitbit app?

The list below goes from the simplest fixes to the more drastic measures.Make sure your tracker’s battery is charged. … Close the Fitbit app and then open it again. … Turn off Bluetooth, then on again, and then open the Fitbit app. … Try turning your phone off and on again. … Uninstall and re-install the Fitbit app.More items…•

Can I delete Fitbit app and reinstall?

Uninstall and reinstall the Fitbit app. … If your Fitbit device still doesn’t sync, remove all other Fitbit devices from your account and from the list of connected Bluetooth devices on your phone and try to sync.

How do I reset my Fitbit?

Fitbit factory resetFrom your tracker, swipe across to the ‘Settings’ menu.Once in the ‘Settings’ section, find the ‘About’ tab and tap it.From here, scroll to the section that’s labelled ‘Factory Reset’ or ‘Clear User Data’.You’ll then be prompted to confirm the decision to clear your Fitbit to its box settings.

How long do Fitbits last?

How long will it last? The Charge 3 feels durable and it’s water-resistant, so we think it should last two years or more. Even though the battery already lasts a week, it’s important to consider that it will deplete over time.

How do I clear data from my Fitbit?

From your mobile app:Open your Fitbit app and tap on the “Today” icon at the bottom of the screen.Tap on your account icon (usually your photo) at the top left corner.Scroll down until you see “Manage Data” and select it.Tap on “Delete Account.”Once again, tap on “Delete Account”

How do you uninstall Fitbit app?

Here’s how to delete it:Launch the Fitbit app from your Home screen or from the app drawer.Tap the menu button. It’s in the top left of the screen and looks like this: ☰Tap Devices.Tap and hold on the device that you want to delete.Tap unpair.Tap unpair again.

Is there a problem with Fitbit syncing?

Troubleshooting steps On your phone, go to Settings > Bluetooth and turn Bluetooth off and back on. Open the Fitbit app. If your Fitbit device doesn’t sync, restart it. … If your Fitbit device doesn’t sync, log in to your Fitbit account on a different phone or tablet and try to sync.

Why is the screen on my Fitbit not working?

Unplug your tracker from the cable. Fitbit Charge and Charge HR: Plug your Charge or Charge HR to the charging cable, and make sure the cable is plugged into a USB port on your computer. Press and hold the side button for 10-12 seconds. You’ll see the Fitbit logo and a version number appear on your tracker’s screen.

Why is my Fitbit app not working on my iPhone?

Turn off Bluetooth, then on again, and then open the Fitbit app. This will temporarily stop the Bluetooth connection, which will force it to reconnect and could help the problem. Try turning your iPhone off and on again. This old faithful trick can sometimes snap your phone back to reality and fix mysterious problems.

How do I fix my Fitbit after updating my Iphone?

That being said, if you’ve not done so please try the following steps:Force quit the Fitbit app.Turn off other Bluetooth connections nearby.Reboot your phone and restart your Charge 2.Open the Fitbit app, tap on profile’s icon > Charge 2 image.Tap on sync now and wait until it syncs.

Why is my Fitbit not updating?

Update Failures Turn your tracker off and on again using the instructions in How do I restart my Fitbit device? Reboot your mobile device. Try the firmware update again. If it doesn’t work, on a different mobile device or computer (if available) log into your Fitbit account and try updating your firmware.

What do I do if my Fitbit app won’t open?

SunnydaveDouble check that your Fitbit app is up-to-date.Log out of your Fitbit app.Force quit the app.Turn off the Bluetooth.Shut off your device and turn it on after 1-2 minutes.Turn on the Bluetooth.Log into Fitbit app.Log back into your Fitbit app.

How do I fix the black screen on my Fitbit?

AlejandraFitbitPlug the device into the charging cable.While the device is plugged into the charging cable, hold the button down for 15 seconds.Remove your finger from button. … Remove the device from the charging cable.Plug the device into the charging cable again.The smiley face icon appears on the screen.

How do I fix my Fitbit not syncing?

FITBIT APP FOR ANDROIDClose the Fitbit app and open it again. … Turn off Bluetooth, turn it back on, and then open the Fitbit app.If your tracker didn’t sync, reboot your mobile device and then open the Fitbit app again.If your tracker didn’t sync, restart your tracker.More items…

Can I delete my Fitbit account and start over?

From the dashboard, click the gear icon > Settings. Scroll down and click Delete account and follow the on-screen instructions.

Why does it take so long for my Fitbit to sync?

Due to recent events affecting our operations, support options are limited and wait times are longer than usual. If our community doesn’t resolve your concern, visit our help site for answers to many common questions and self-service options.